Claim Austrian Airlines compensation for delayed, cancelled, or overbooked flights under EU261. No upfront fees.
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We deal with the airline, the paperwork, and all the back-and-forth.
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Fast, transparent flight compensation claims with no unnecessary hassle.
Real cases that show how airlines respond and how we push claims to a real outcome.
Airlines don't evaluate your compensation claim in isolation they open a file with your full history, escalation patterns, and in some cases, data shared across the industry. Most passengers negotiate blind against a counterparty with full visibility.
Accepting or rejecting an airline settlement offer isn't about what feels fair it's about three variables: the gap between the offer and your actual entitlement, your enforcement position, and whether continued pursuit is worth the cost.
Every offer an airline makes is a calculated attempt to close your claim at the lowest possible cost. Knowing what each offer type signals and what you're signing away is what separates a full recovery from a cheap settlement.
Filing a codeshare compensation claim against the airline on your ticket instead of the one that flew the plane gets it rejected before the merits are ever considered. EU261 places liability on the operating carrier, not the marketing carrier.
Airlines invoking extraordinary circumstances only complete half the legal defense. EU261 also requires them to prove that reasonable measures couldn't have avoided the disruption and most never do.
Even when an airline successfully invokes extraordinary circumstances to avoid paying compensation, it still owes passengers meals, accommodation, and transport. Duty of care applies regardless of fault and most passengers never claim it.
The EU's Small Claims Procedure was designed to make cross-border airline compensation claims fast and accessible but implementation varies wildly by country. Where you file matters as much as whether you file.
A flight compensation claim starts building the moment the disruption happens not when you file it. What you document, capture in writing, and confirm on record in the first 48 hours often determines what you can actually recover.
A valid EU261 claim doesn't guarantee payment. What matters just as much is the airline's compliance pattern and whether the claim can actually be enforced if they resist.
Statutory airline compensation and travel insurance are separate systems that can usually be claimed together but the trip protection you bought at checkout may be quietly redirecting your EU261 rights without you realising it.
Extraordinary circumstances is the most common reason airlines reject EU261 claims and one of the most misapplied. This complete reference breaks down exactly what qualifies, what doesn't, and the evidence airlines are actually required to produce.
Airlines routinely cite airspace restrictions to deny EU261 compensation claims but these restrictions exist as specific, publicly verifiable documents called NOTAMs. When airlines can't produce them, the defense collapses.
Winning a court judgment doesn't guarantee payment it depends on where the airline's assets are and whether that country recognizes the ruling. Within the EU, enforcement is nearly seamless. Outside it, the picture fragments quickly.
Foreign airlines that appear judgment proof often aren't. Ticket sale money flows through IATA's global settlement system before reaching the airline and in the right jurisdiction, that receivable can be garnished to enforce a compensation judgment.
TAP Air Portugal cancelled a Lisbon-Berlin flight the day after a Portuguese strike ended, then cited the strike as an extraordinary circumstance. The strike was over and TAP's own cabin crew were among the strikers.
Kenya Airways acknowledged a UK CAA verdict in favor of a passenger's UK261 claim then simply didn't pay. A CAA verdict is advisory, not binding, and enforcement requires taking the airline to court.
A default judgment was won against Qatar Airways in Florida for wrongful denied boarding but collecting it proved nearly impossible. Winning in court isn't the same as getting paid when the airline's assets are held beyond the court's reach.
Uzbekistan Airways blocked a valid UK261 claim by demanding notarization under Uzbek law a requirement that doesn't exist under UK261. The case is now filed for litigation in the UK.
A valid Cathay Pacific baggage claim recovered only a fraction of expenses not due to airline resistance, but due to missing documentation. Under the Montreal Convention, you can only recover what you can prove.
Swiss Airlines delayed a passenger's baggage for a month, then used Swiss domestic law to dodge Montreal Convention baggage compensation. The case shows how airlines exploit enforcement gaps and how passengers can still recover what they're owed.
Garuda Indonesia denied five EU261 claims, citing a real security incident as an extraordinary circumstance. The evidence didn't meet the legal standard required to excuse payment. The case is now headed to Dutch courts.
Wizz Air cycled through inconsistent defenses after a denied boarding claim, but pre-litigation escalation in Germany forced full EU261 compensation payment.
Air Canada ignored a valid downgrade claim until litigation in New York secured compensation under the Montreal Convention.
A Dutch court ruled that Turkish Airlines could not replace EU261 cash compensation with frequent flyer miles where no valid waiver was signed.
Pegasus ignored a valid claim without acknowledgment. We advanced the case to legal enforcement in a favorable jurisdiction.
Iberia rejected a valid EU261 delay claim citing weather. We tested the legal standard and escalated to a successful outcome.
A valid Air France disruption claim was marked closed with no reference number or notification. We forced a reopening and escalated to litigation.
See what our happy customers have to say about their experience
"ClaimCatalyst made getting my compensation so easy. I got €450 back within just 2 weeks!"
Sarah Johnson
From London
"Best service ever. The whole process was transparent and straightforward. Highly recommended!"
Marco Ferrari
From Milan
"I was skeptical at first, but ClaimCatalyst delivered. Got €600 for a delayed flight. Amazing!"
Emma Wilson
From Dublin
